Al Carbone is an old-school restaurateur in the midst of a rapidly-changing world increasingly dominated by cookie-cutter chain outfits.

The Kit Kat, on Toronto’s King Street, couldn’t be more different. Most days Al can be seen greeting each and every customer on their way in – seating the women, hanging up jackets and subtly pushing the special of the day – “Try the pasta. You’ll like it.” He seems to know everyone’s name and is genuinely interested in how your day is going. He has a way of making you feel special.

Al has many regulars (some of whom refer to him as “the King of King Street”) and some of his staff have been working for him for three decades. He’s a reminder that loyalty is a valuable asset in a rapidly changing world.

FYI, we paid for all our meals ☺

– Toronto director Lionel Goddard